- Research:
- Communication Analysis
Communication provides a window to the thoughts of the team. We analyze communication data (flow and content) to assess team cognition and have developed several techniques for automating communication analysis.
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Content Data: Transcript
- We use Latent Semantic Analysis (LSA) to analyze transcripts of communication
- Using LSA, the actual content of communication can be used to predict team performance
- LSA is fast and automatic and can allow for real-time analysis and prediction of performance
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- Physical Data: Flow
- We use Procedural Networks (Pro-Net) and other sequential data analysis techniques to analyze communication among the team members.
- The communication logger records who is speaking to whom at each second when the intercom buttons are depressed.
- Analytic methods
allow for the prediction of team performance by identifying chains.
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